Care that feels
like family.
Vetted carers matched to you — by your interests, language and personality. Not just whoever happened to be free.
The Birchmere difference
More than a name
on a roster.
Most services send whoever's free and hope for the best. We'd rather get it right — we get to know you: your hobbies, the language you're most at home in, the company you actually enjoy — and introduce carers who genuinely fit.
What we offer
How we can help
Conversation, company and a friendly, familiar face.
Groceries and everyday essentials, together or on their behalf.
Nutritious, home-cooked meals made to taste.
Keeping the home tidy, fresh and comfortable.
Help with phones, video calls, tablets and staying connected.
Safe, unhurried rides to and from appointments.
Trips out for a coffee, an event or a change of scene.
Gentle activity and walks at their own pace.
A trusted break for family who do the caring.
Simple from the start
How Birchmere works
Request the service
Tell us the support you're after and where you are.
Share your preferences
Interests, language, personality and the days that suit you.
Meet your matches
See 2–3 recommended carers with a clear "why this match".
Book with confidence
Pick a one-off or recurring time. Reschedule anytime.
Families we care for
Trusted in homes across Australia
“They matched Mum with a carer who also loves bridge. It stopped being 'a service' and started being a friendship.”
“I'm fussy about who comes into Dad's home. Birchmere's vetting and standards genuinely reassured me.”
“Booking overnight care for Dad from Sydney while he stayed in Perth was seamless. I could see every visit.”
Sorting out care for a parent?
Do it all from one account — yes, even for both parents at once. See visits, message carers and handle billing on their behalf, without the paperwork mountain.
For families →Care for a living?
Join a boutique service that matches you to clients you'll actually click with — as an employee or your own boss. Fair pay, no gig-app nonsense.
Join as a carer →